WARRANTY POLICY

LEITNER DESIGNS WARRANTS PRODUCT TO BE FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP, FOR TERMS SPECIFIED BELOW, PROVIDED THERE HAS BEEN NORMAL USE AND PROPER MAINTENANCE. ALL REMEDIES UNDER THIS WARRANTY ARE LIMITED TO THE REPAIR OR REPLACEMENT OF ANY ITEM FOUND BY THE FACTORY TO BE DEFECTIVE WITHIN THE TIME PERIOD SPECIFIED. IF YOU HAVE A WARRANTY CLAIM, FIRST YOU MUST CALL OR EMAIL OUR FACTORY AT THE NUMBER/ EMAIL BELOW FOR INSTRUCTIONS. YOU MUST RETAIN PROOF OF PURCHASE AND SUBMIT A COPY WITH ANY ITEMS RETURNED FOR WARRANTY WORK. UPON COMPLETION OF WARRANTY WORK, IF ANY, WE WILL RETURN THE REPAIRED OR REPLACED
ITEM OR ITEMS TO YOU FREIGHT PREPAID. DAMAGE TO OUR PRODUCTS CAUSED BY ACCIDENTS, FIRE, VANDALISM, NEGLIGENCE, MIS-INSTALLATION, MISUSE, ACTS OF GOD, OR BY DEFECTIVE PARTS NOT MANUFACTURED BY US, IS NOT COVERED UNDER THIS WARRANTY.

THE WARRANTY TIME PERIOD IS AS FOLLOWS: (5) FIVE YEARS FOR THE ACS FORGED BED RACK & (2) TWO YEARS FOR ALL OTHER ITEMS FROM DATE OF PURCHASE.

HIGH SPEED OFF ROAD DRIVING EVEN WITH A LIGHT LOAD CAN CAUSE DAMAGE TO THE RACK, ACCESSORIES AND VEHICLE BODY. DAMAGE CAUSED BY HIGH SPEED OFF ROAD DRIVING AND ABUSE IS NOT COVERED UNDER WARRANTY.

ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE CREATED HEREBY ARE LIMITED IN DURATION TO THE SAME DURATION AND SCOPE AS THE EXPRESS WRITTEN WARRANTY.

OUR COMPANY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGE.

SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

FOR WARRANTY ISSUES WITH THIS PRODUCT PLEASE CALL LEITNER DESIGNS CUSTOMER SERVICE 949-395-3049 OR EMAIL US AT SUPPORT@LEITNERDESIGNS.COM


*IF YOU PURCHASED FROM A VERIFIED LEITNER DESIGNS DEALER OR DISTRIBUTOR, ALL WARRANTY CLAIMS MUST BE PROCESSED THROUGH THEM FOR TRANSPARENCY.*