RETURN POLICY

Leitner Designs accepts product returns within 30 days of the date of delivery. Products must be returned in their original, sealed packaging, with all original components intact and uninstalled. We are unable to accept returns for items that have been opened or unsealed, as this guarantees that the quality and integrity of our products are maintained for all customers. Please be advised that we are unable to resell products that have been tampered with or exhibit any signs of installation or damage, in order to maintain the highest quality standards for all customers, as a company policy.

Please contact support@leitnerdesigns.com to initiate the return process. Please give a detailed explanation for the reason for the return and include a copy of the original sales order. Items being returned for reasons other than defective (i.e. ordered wrong application/part#, I don’t like it, etc.) may be returned but it is the consumers responsibility to pay the shipping cost back to Leitner Designs.

Return Process: Upon approval of your return request, you will receive an email containing the return address and a unique RMA (Return Merchandise Authorization) number. Please ensure the item is securely packaged to prevent damage during transit.

Leitner Returns

RMAXXXXX

516 Malloy CourtCorona, CA 92878

Return Shipping: Customers are responsible for all return shipping charges. For security and tracking purposes, we recommend using a traceable shipping method.

Refunds: Refunds will be processed promptly upon receipt and inspection of the returned item. Please allow up to three (3) business days from receipt for the refund process to be completed. Refunds may take up to ten (10) business days to reflect on your credit/debit card statement, depending on your financial institution. You will receive an email notification once your return has been processed.

Restocking Fee: Please be aware that a 20% restocking fee is mandatory on all returns and not subject to waiver.

Leitner Designs reserves the right to alter these policies and procedures at any time deemed fit.